Cancun Beaches
Explore
By Experience
Guides
Tools

Xcaret, Xel-Há or Xplor: which park to pick from Cancun

All three belong to Grupo Xcaret, a full-day ticket to any of them tops a hundred dollars, and each one takes up an entire day. So it pays to choose well: this guide compares what each includes and tells you which fits the people you're traveling with.

The Xel-Há inlet seen from above, with turquoise water, greenery and a few snorkelers in the distance
The Xel-Há inlet from above: this is where the park's snorkeling happens. Photo: holachetumal · CC BY 3.0

Each park in one line

Xcaret

Nature, Mexican culture and a big evening show. The most varied, and the longest day.

Xel-Há

Snorkeling in a natural inlet with food and open bar included. The most relaxed.

Xplor

Zip-lines, amphibious vehicles and underground rivers. The adrenaline one, from age 5.

If you're traveling with a wide mix of ages and will only do one, Xcaret is the easiest to please everyone. If you want to spend the day in the water without thinking about the bill, Xel-Há. And if your group includes teens or adults who want to move, Xplor. The details below will help you fine-tune the decision.

Quick facts

Adult price (online, approx.)
From ~US$109 (Xcaret at night) to ~US$160 (Xplor)
Official discounts
10–15% for booking ahead; 20% on 2+ park combos
Children
Ages 0–4 free; ages 5–11 pay 25% less
Transport from Cancun
Not included; add it when you buy
Parking
Free at all three
Sunscreen
Mineral only (zinc oxide or titanium oxide)

Side-by-side comparison

XcaretXel-HáXplor
TypeNature, culture and evening showNatural snorkeling inlet; all-inclusive water parkAdventure: zip-lines, amphibious vehicles, underground rivers
Best forFamilies with mixed ages, culture lovers, first-timersEasygoing snorkeling, families, anyone who wants food and drinks coveredActive teens and adults; kids 5+ who meet height limits
Adult online (approx.)Basic from ~US$149; Plus ~US$179–189; at night ~US$109All-Inclusive ~US$129Day ~US$150–160; Fuego from ~US$130
Food included?Basic: no. Plus: buffet and 1 beerYes: breakfast, buffets and domestic open barYes: buffet, snacks and non-alcoholic drinks
HoursDaily, 8:30 a.m. to ~10 p.m.8:30 a.m.–6 p.m.; closed Tuesdays (verify)Mon–Sat 9 a.m.–5 p.m., closed Sunday; Fuego Mon–Sat 5:30–11 p.m.
Time neededFull day with show (10–13 h)Full day (~8–9 h)6–7 h
From the Hotel Zone~60–75 min~1 h 45 – 2 h (estimate)~60–75 min
Age and height0–4 free; 5–11 −25%0–4 free; 5–11 −25%Minimum age 5; minimum height ~1.10–1.40 m (3 ft 7 in–4 ft 7 in) depending on activity

Prices checked in October 2026 with resellers and guides that quote the official rates; the parks' websites load prices dynamically and we couldn't read them directly. These are "from" prices that change by date: check the price on the official website before buying. Hours, inclusions and requirements: each park's official FAQ.

Which park is for you? It depends on who's coming

With babies or children under 5

Xcaret or Xel-Há. Under-5s get in free at all three parks, but Xplor requires a minimum age of 5 and doesn't recommend it for younger children. Xcaret has a Children's World for kids up to 12, and both allow baby food and formula even though outside food is otherwise banned.

Families with kids aged 5 to 11

Any of them, after checking heights. Kids 5 to 11 pay 25% less than an adult. At Xplor several activities have limits: the zip-line requires at least 1.10 m and 40 kg according to the Xplor Fuego description, while another page from the group mentions 1.40 m, so measure before you go. One practical detail: if your child is taller than 1.40 m but under 12, bring ID that proves their age.

Teens and adrenaline seekers

Xplor. Two circuits of seven zip-lines each, an amphibious vehicle ride, an underground expedition, paddling and swimming in stalactite rivers, the Hammock Splash and the Toboganxote. That last one requires a minimum height of 1.30 m, a maximum weight of 136 kg, a mandatory helmet and the ability to swim. According to third-party guides, you have to be 18 and hold a license to drive the amphibious vehicle.

Couples and culture-minded travelers

Xcaret. The Xcaret México Espectacular show is included with the Basic, Plus and night tickets, and it's what sets this park apart most. The official site doesn't publish the start time; third-party listings put it around 7 p.m. at the Gran Tlachco theater.

Those who just want to float, eat and not look at the bill

Xel-Há. It's the only truly "all-inclusive" one: continental breakfast from 9:30 to 11:30 a.m., buffets from 11:30 a.m. to 5:30 p.m., a domestic open bar and unlimited soft drinks, plus snorkel gear, towel and locker.

Tighter budgets

Xcaret at night or Xel-Há in the afternoon. Xcaret at night runs about US$109 and includes the show; Xel-Há sells an afternoon ticket, from 1 p.m., for around US$89. Neither is cheap, but both cut the price without giving up the essentials.

Reduced mobility or health conditions

Xcaret rents wheelchairs for 399 MXN plus a refundable US$40 deposit. Xplor isn't recommended for people with heart or back problems, epilepsy, or for pregnant women.

Xcaret: the long day that ends with a show

It's at km 282 of the Chetumal–Puerto Juárez highway, just south of Playa del Carmen, about 10–15 minutes by taxi from central Playa and some 60–75 minutes from the Hotel Zone. It opens daily at 8:30 a.m. and closes around 10 p.m. (its FAQ says 10:00, the site footer 10:30).

The Basic ticket includes, according to the official FAQ, three underground rivers, the evening show, beach and inlet access, a butterfly pavilion, coral reef aquarium, aviary, Children's World, a horse show and other shows, plus loungers, life jackets and inner tubes. What it does not include is food, and since you can't bring your own food or drinks, you'll pay for meals inside. The Plus ticket adds a buffet lunch with unlimited soft drinks and one beer per adult, a Plus Area with changing rooms, lockers and restrooms, and fins and mask (with a refundable deposit). Xcaret Total adds meals and one optional activity. The seven-course dinner with reserved seats at the show is a separate upgrade.

If you stay for the show, plan on 10 to 13 hours in total.

Xel-Há: an inlet for snorkeling with everything paid for

It's further away than the other two: at km 240, 48 km (30 mi) from Playa del Carmen and 18 km (11 mi) north of Tulum, according to its own website. From the Hotel Zone we estimate 1 h 45 to 2 h by road. It's open 8:30 a.m. to 6 p.m. and, heads-up, two official pages and a reseller say it's closed on Tuesdays, although another official FAQ says it's open daily. Check your date when you buy.

The All-Inclusive ticket covers unlimited snorkeling in the inlet with gear, floating down the river on an inner tube, the Scenic Lighthouse with 360° views from 40 m up, a set of zip-lines, jumps and rope games, jungle trails with cenotes and a meliponary (stingless bee garden), a kids' play area, bicycles, showers, Wi-Fi, a locker and a towel. We've already covered the meals and open bar: of the three, it's the ticket with the fewest surprise costs.

Xplor: zip-lines, amphibious vehicles and underground rivers

It sits next to Xcaret, about 10 km (6 mi) from Playa del Carmen. It's open Monday to Saturday from 9 a.m. to 5 p.m. and closed on Sundays. Its night version, Xplor Fuego, runs Monday to Saturday from 5:30 to 11 p.m., with one circuit of seven zip-lines, amphibious vehicles, river swimming and paddling, and a BBQ buffet dinner; it also requires chemical-free, biodegradable insect repellent.

The daytime ticket includes a buffet lunch, snacks and unlimited non-alcoholic drinks (no alcohol is served) and a locker for two. The park recommends closed water shoes and discourages flip-flops and Crocs. Our tip: arrive at opening and do the zip-lines first, leaving the water circuits for the afternoon. Six or seven hours is enough to see it all.

How to pay less: the official discount rules

10%Buy online 7 to 20 days ahead
15%Buy online 21 or more days ahead
20%Combos of 2 or more parks or tours
−25%Kids 5 to 11; ages 0 to 4 free

These rules appear on the official websites and FAQs of all three parks. The advance-purchase discount doesn't stack with the combo discount: it's one or the other. As a reference, with a list price of US$149, buying 21 days ahead would bring it to about US$127 (that's our arithmetic, not a published rate).

Buying at the gate costs more than online; one 2026 guide puts it at 15–20% more, a figure we couldn't confirm. For Mexican and Quintana Roo residents, Grupo Xcaret advertises promotions in its coupons section, but the percentage didn't appear on the pages we checked.

What the prices don't tell you

  • The figures in this guide are approximate. The official sites load prices by date and we couldn't read them directly; we used resellers and guides dated 2026. Even Xcaret Plus varies: US$179 in some sources and US$189 in others.
  • Transport is extra. You can add it when buying, from hotels in Cancun, Playa and the Riviera Maya. For Xel-Há, a reseller that checked the official site on September 30, 2026 lists it at US$32.40 per adult; other guides mention US$20–30 per person, round trip.
  • Xcaret Basic doesn't include food and you can't bring your own. Add it to your budget or compare with Plus.
  • Parking is free at all three, which makes driving your own or a rental car worthwhile for groups.

Getting to each park from Cancun

With the park's transport: the simplest option, especially for Xel-Há, the furthest away. You book it with your ticket, with pickups from hotels in Cancun, Playa del Carmen and the Riviera Maya.

By car: it's all Federal Highway 307 south. Xcaret and Xplor are about 60–75 minutes from the Hotel Zone; Xel-Há close to two hours by our estimate. Parking is free.

By public transport: it works for Xcaret and Xplor. Take the ADO to Playa del Carmen from downtown Cancun or the airport (our Playa del Carmen guide has schedules and indicative fares), then a 10–15-minute taxi. For Xel-Há, 48 km from Playa, we don't recommend it given an 8:30 a.m. opening.

On a tour: many agencies sell packages with transfers. Before paying, compare with the official ticket plus the park's own transport; our guide to Cancun tours that are worth it helps separate the useful from the padded.

Gate rules and what to bring

The three rules that cause the most trouble at the entrance, according to the official FAQs:

  • Mineral sunscreen only, with titanium oxide or zinc oxide. Regular chemical sunscreen isn't allowed.
  • No outside food or drinks, except baby food and formula.
  • Closed water shoes at Xplor, and biodegradable repellent at Xplor Fuego.

Beyond that, wear your swimsuit, bring a dry change of clothes, ID for children taller than 1.40 m, a waterproof phone pouch, and a card or cash for extras. If you're bringing little ones, our Cancun with kids guide has more ideas, and the Cancun packing list covers the rest.

Two parks in one day?

Only in the two combinations designed for it: Xplor by day + Xplor Fuego (Grupo Xcaret sells packages to do both on the same day) and Xcaret by day with the evening show, which is already part of the ticket. Any other park combo is spread over separate days; with the 20% combo discount, buying two parks together still makes sense even if you visit on different days. And if you have an afternoon to spare before the Xcaret show, downtown Playa del Carmen is a few minutes away.

Xel-Há and Xcaret photos

Xcaret, Xel-Há and Xplor FAQ

Which park is best for families with young children?

Xcaret or Xel-Há. Children under 5 get in free at both. Xplor requires a minimum age of 5 and has height limits on several activities.

Which parks include food?

Xel-Há with its All-Inclusive ticket (breakfast, buffets and open bar) and Xplor (buffet, snacks and non-alcoholic drinks). At Xcaret, food is only included with the Plus and Total tickets.

Is transportation from Cancun included?

No. It's an optional add-on when you buy; for Xel-Há, a reseller quoted it at US$32.40 per adult in September 2026. You can also drive: parking is free.

Can I use my regular sunscreen?

No. All three parks only allow mineral sunscreen with zinc oxide or titanium oxide.

How do I get cheaper tickets for Xcaret, Xel-Há or Xplor?

Buy online 21 or more days ahead (15% off) or 7 to 20 days ahead (10%), or get a combo of two or more parks (20%, not combinable with the advance discount). Kids 5 to 11 pay 25% less.

Can you do two parks in one day?

Only Xplor by day with Xplor Fuego, or Xcaret by day with its evening show, which are designed for it. Any other combination is best split across different days.

Is Xel-Há open on Tuesdays?

According to two official pages, no: it opens Monday, Wednesday, Thursday, Friday, Saturday and Sunday. Another official page says it's open daily, so confirm your date when you buy.

More day trips from Cancun